Register your Free 1 Year Warranty.
The IQOS Illuma One device comes with a one year warranty, provided for by the Manufacturer.
The IQOS warranty lasts for 12 months from the date of purchase and covers your device against accidental damage and International Assistance. You will also benefit from a quick and easy device replacement.
In order to Activate this Warranty, Please enter your details in the form.
How Long is my IQOS Device Warranty Valid For?
The IQOS warranty lasts for 12 months/7300 cycles (whichever comes first) for an IQOS 2.4 or IQOS 2.4+ or 12 months/14,600 cycles (whichever comes first) for an IQOS 3, IQOS DUO or IQOS Multi. A cycle represents each charge of the holder or charger. You can check how many cycles your device has been through in the IQOS Store.
Is my IQOS Under Warranty and What’s the Duration?
The IQOS warranty lasts for 12 months from the date of purchase and covers your device against accidental damage and International Assistance. You will also benefit from a quick and easy device replacement.
What is covered: IQOS 2.4+, IQOS 3, IQOS 3 DUO and IQOS Multi devices which are defective when used in accordance with their user guide and which are subject to a valid warranty claim.
Click here to read the IQOS Terms and Conditions
